Support

Email support@doormeter.com. We usually answer within two business days.

Many answers are in the guide's troubleshooting section.

Lost your license key?

It's in the email from Polar and in your customer portal: Open the portal

A page doesn't look right?

In the DoorMeter card, click "Report broken page". You'll see exactly what will be sent before you send it.

Too many browsers?

A Pro key works on up to 2 browsers. With Chrome sync on, the key follows your Google account to every Chrome you sign in to, and each one uses a slot; removing it in the DoorMeter toolbar popup removes it from all of them. To choose which browsers have Pro, turn off syncing of extensions on the others (Chrome settings → Sync), or ask us at support@doormeter.com to reset your slots.